Why My Exporters.SG Account Is Deactivated?

If you see a deactivation message after signing in, your account has been deactivated. There are two common reasons:

1. You previously requested account cancellation
   Cancelled accounts cannot be reactivated. To continue using on Exporters.SG, register a new account using a new email address.
2. Your account breached the Terms of Service
   The most frequent cause is inaccurate or incomplete account information. Exporters.SG deactivates accounts that do not meet profile accuracy requirements. To resolve this, register a new account with correct and complete company details.

My Business Provides Services (Logistics, Finance, etc.) — What Are My Options?

If your company does not trade products directly (e.g. freight forwarders, banks, insurance firms), a trading membership may not be the right fit. Exporters.SG offers advertising and sponsorship options specifically for business service providers.