New Member Guide

Getting Started

Welcome to Exporters.SG

Exporters.SG is one of longest-running Business-to-Business (B2B) online marketplaces, connecting buyers and sellers across more than 200 countries and 600 product categories since 1998. Whether you are sourcing new suppliers or expanding your export business, this guide walks you through every step.

What Is Exporters.SG?

Exporters.SG is a B2B marketplace - not a retailer. This means you buy and sell directly with other businesses. Millions of product listings and buying leads are posted by verified companies worldwide. When you join, you agree to the Terms of Service, which protects all members.

Step 1 - Set Up Your Company Profile

A complete profile is your most important tool. Buyers and sellers review your profile before responding to any offer and enquiry. The first step is to ensure your company information is accurate and set up the way you want it to be.

  • Accuracy matters: Check your profile and make sure your company name, address, and contact details are correct.
  • Account approval: To use selling tools (posting products, replying to buying leads), your account must first be approved by Exporters.SG.
  • Product categories: Join all categories relevant to your business so you appear in the right search results and receive targeted email alerts. Exporters.SG has over 600 categories.

Step 2 - Build Your Trust Rating

Your Rating tells other members how trustworthy you are. It is built from five signals:
 

  1. Authentication & Verification - confirms your business is legally registered.

  2. Bank information - a bank-endorsed document verifying your account.

  3. Trust Networks  - members who trust for you.

  4. Awards & Certifications - credentials from recognised industry bodies.

  5. Reviews - feedback from past trading partners.

Your combined score becomes your Trust Points, which also affects your ranking in search results and category pages.

Step 3 - Start Selling

  1. Add products to your Showroom - list product details, prices, and images in your showroom.
  2. Reply to buying leads - browse buying leads and submit competitive quotes. Each buying lead shows how many quotations have already been received and at what price range — use this to sharpen your offer.
  3. Keep listings updated - Exporters.SG ranks recently updated listings higher in search results and category pages.
  4. Add Members into Contact List - Exporters.SG provides a Contact List for you to keep important contacts.
 

Related: See Seller Guide.

Step 4 - Start Buying

  1. Post buying leads - describe what you need and receive quotations from multiple suppliers directly to your Inbox.
  2. Search Products - explore Products by Category or use the search bar.
  3. Use Market Research - the Market Research tool shows current market prices and supply locations so you can negotiate from a position of knowledge.

Related: See Buyer Guide.

Step 5 - Upgrade to enjoy more powerful tools

Free (Basic) accounts have limited features. Premium memberships unlock account authentication, bulk product upload, advanced trade tools, and better rankings.

Help & Resources

Article ID: 31, , Modified: June 3 at 7:53 PM

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