*How Exporters.SG Member Ratings Work

The Six Components of Your Rating

1. Authentication & Verification

   An independent check confirming your business is legally registered and that you are an authorised contact. This is the single strongest signal of credibility. Learn more

2. Bank Information

   A bank-endorsed document verifying that you hold an active business account. Learn more

3. Awards and Certifications

   Industry certifications and awards from recognised bodies add credibility and differentiate your profile. Learn more

4. Trust Networks

   Other members who have vouched for you by adding you to their Trust Network. The more established your network, the higher your trust score. Learn more

5. Reviews

   Written feedback from members who have completed transactions with you. Positive reviews are one of the most persuasive signals for new buyers. Learn more

6. Premium Memberships

   The number of years you have maintained a Premium membership on Exporters.SG. Longevity signals commitment and stability. Learn more

What Are Trust Points?

Trust Points are a numerical score calculated from the six components above. They provide a quick, quantitative measure of a member's trustworthiness and affect listing rankings across the platform. Learn more about Trust Points.

How Do I Improve My Rating?

Work systematically through each component:

• Get authenticated (requires a Premium membership)
• Submit your bank information
• Add your industry awards and certifications
• Actively build your Trust Network — invite trading partners to add you
• Encourage buyers and sellers to write reviews after each transaction
• Maintain your Premium membership year over year

Should I Rely Only on Rating?

No. Rating is a valuable starting point, but it is not a guarantee of performance. Always conduct your own due diligence: read reviews, check authentication status, review transaction history, and keep all negotiations within the Exporters.SG platform.